Chairs booked, bottles sold. A beauty business earns from services — and prints margin on retail add-ons. This model tracks both sides of the counter.
Services fill the chair; retail fills the margin. Both are real money.
Top salons push retail to 20%+ of revenue. Retail margins run 50%+ vs ~35% services.
Raising the average ticket by $5 beats adding a service slot for most chairs.
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Every client-facing business is a numbers game at the end of the day.